In its undated response to the Attorney General's Office Napleton Buick Inc.  now named as D'Andrea Buick Inc.("(“Napleton / D'Andrea”), claimed it sent me a letter on September 10 of 2003. It is a fraudulent statement. The letter is forged with its only purpose to cheat a government agency. I sent Napleton / D'Andrea a fax on September 9, specifically asking it to respond in three days by fax, there are no telephone calls, fax, or letter from that company regarding how to solve the problem. For more than one month Napleton / D'Andrea has no response to my request for refunding the money and covering related expenses. 

Napleton/D'Andrea betrayed a customer’s trust. It failed to provide maintenance record, did not disclose possible major defect. It gave a deceptive description about the vehicle’s condition. There is no comprehensive test on the product it sells. Such dealer is playing with human life, while cheating on customers. After Napleton / D'Andrea committed fraud, breached a contract and warranty.